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FAQ

  • Q
    How long will it take to get a reply after we send you an inquiry?
    A

    We will reply to you within 24 hours after receiving the inquiry on weekdays.

  • Q
    Are you a direct manufacturer or a trading company?
    A

    We have a factory, and we also have our international trade department. We produce and sell our products.

  • Q
    What products can you provide?
    A

    We mainly produce various valves.

  • Q
    What are the main application areas of your products?
    A

    Our products cover almost all applicable fields of the industry, including petroleum, chemical, electric power, metallurgy, pharmaceutical, food and other industries.

  • Q
    Can you make customized products?
    A

    Yes, we can make customized products. Naishi valves support customization according to the specific needs of customers. Whether it is size, material, structure or special functional requirements, we will communicate with customers in depth, provide professional technical support and optimization solutions to ensure that the products meet the use requirements and achieve the best performance.

  • Q
    Do you produce standard parts?
    A

    Yes, we do produce standard parts. Naishi Valves provides valve products that meet international and industry standards, such as API, ANSI, DIN, GB, and other standards. At the same time, we also support adjustments and optimizations according to customer needs to ensure stable product quality and reliable performance to meet the needs of different application scenarios.

  • Q
    What is your company's production capacity?
    A

    Naishi Valves has stable and efficient production capacity. We have advanced inspection equipment and processing equipment, a complete production management system, and an experienced technical team. Whether it is mass production of standard parts or customized products, we can ensure high-quality and high-precision production and on-time delivery. At the same time, we continue to optimize production processes and improve efficiency to meet the different needs of customers.

  • Q
    How many employees does your company have, and how many of them are technicians?
    A

    The company currently has more than 60 employees, including more than 10 professional technicians and more than 6 engineers.

  • Q
    How does your company ensure product quality?
    A

    First of all, we will have corresponding inspections on raw materials before each process. For the final finished products, we will do a 100% inspection according to customer requirements and international standards. Then, we have the most advanced and complete top-notch testing equipment in the industry: spectrum analyzer, metallographic microscope, universal tensile testing machine, low-temperature impact testing machine, X-ray flaw detector, magnetic particle flaw detector, ultrasonic flaw detector, three-coordinate measuring machine, image measuring machine, etc. The above equipment can fully ensure that customers are provided with high-precision raw materials, and at the same time ensure that customers' physical and chemical properties, non-destructive testing, high-precision geometric dimension testing and other comprehensive testing requirements are met.

  • Q
    What is the payment method?
    A

    When quoting, we will confirm the transaction method with you, EXW, FOB, CIF, CNF, or other methods. In mass production, we usually accept pay a 30% advance payment first, and then pay the balance upon seeing the bill of lading. Most of our payment methods are T/T, of course L/C is also acceptable.

  • Q
    How are the goods delivered to customers?
    A

    We usually ship by sea.

  • Q
    Where do you mainly export your goods?
    A

    Our products are mainly exported to more than ten countries including Russia, the Middle East, Saudi Arabia, Mongolia, etc.